Like everyone else, I purchased this book thinking it was the student book pictured—the description doesn’t specify otherwise. When it arrived and was the instructor guide, I contacted them to correct it.
Dietra from customer service said
“ Thank you for providing that information, and we're sorry for the misunderstanding. All items are listed by ISBN match and product details come from an ISBN database. Based on the information provided, we sent the correct item, and this item is not eligible for a return. Display images are always stock photos unless otherwise specified.
If you do not wish to keep the item, we always suggest donating unwanted items to a local charity or donation center.”
So the takeaway here is that you get what you get and they don’t care if they’re misleading with incorrect photos and poor descriptions. I wish I’d read the reviews first.
I tried to clarify that nonsensical response by asking if that meant I needed to get an ISBN for whatever book I want prior to purchasing, but she ghosted me. I think she was just there to throw bad news my way, not actually help. She gets paid to tell people no like the gatekeeper for Asgard. So maybe rethink shopping here unless you like surprise shopping and then donating your purchase.
Deceiving
Published by MG , 1 year ago
Picture shows both books. I only got the instruction manual. Description was not clear that it was only the one book.
Not What I Ordered
Published by Cknadolny , 1 year ago
Student workbook pictured but I got an Teachers instruction manual and test book!
Not the correct photo
Published by L Pit , 2 years ago
Darn I wish I had read the reviews. Now I have three copies of the teachers manual and no student books
Wrong
Published by Mary , 2 years ago
Not a student workbook!! It was the Instruction Book that was sent! I did NOt need that
Not the book pictured
Published by Latayad , 3 years ago
The student workbook is pictured but the one received was the teacher instruction book.
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