Working with Difficult People

by Michael S. Dobson, Kathleen Lundin, William Lundin, et al.

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Book Overview

This book defines nine fundamental types of difficult people and gives you a complete system for opening lines of communication, resolving differences, and avoiding office headaches. Mastering the... This description may be from another edition of this product.

Format:Paperback

Language:English

ISBN:0814401686

ISBN13:9780814401682

Release Date:January 2008

Publisher:AMACOM/American Management Association

Length:120 Pages

Weight:0.50 lbs.

Dimensions:0.3" x 6.1" x 9.0"

Age Range:18 years and up

Grade Range:Postsecondary and higher

Related Subjects

Business Business & Investing Communications Decision-Making & Problem Solving Economics Etiquette Management Management & Leadership Motivational Self Help

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