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Paperback Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind Book

ISBN: 0143111876

ISBN13: 9780143111870

Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind

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Format: Paperback

Condition: Like New

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Book Overview

A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language...

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