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Paperback Willie's Way: 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty Book
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ISBN: 164095144X

ISBN13: 9781640951440

Willie's Way: 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty

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Format: Paperback

Condition: Very Good

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Book Overview

A book unlike any other customer service guide, Willie's Way translates Willie's common-sense wisdom into simple, practical applications. Each chapter looks at one of the six service secrets and explains how and why it works. From listening to customers, to offering them special favors, to making every customer connection memorable, these proven strategies will impress, entice and win new customers with every interaction.

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