"Motivating, easy to read, and fast paced. It will give any reader a good basic understanding of Dr. Deming's work and will help managers to make that critical jump from understanding the work to implementing it." "Delivers what it promises, bringing back to the basics W. Edwards Deming's forward thinking and far-reaching principles into a format that anyone can apply."
-Ken Blanchard, coauthor, The One Minute Manager
-Charles J. Givens,...