Why Good Clients Fire Great Companies (Introducing revelation x)
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Book Overview
An enlightened roadmap that works for managing and retaining high value and complex client relationships. plus much more! This description may be from another edition of this product.
Format:Paperback
Language:English
ISBN:0966543831
ISBN13:9780966543834
Release Date:January 2001
Publisher:Tenacity Inc.
Length:209 Pages
Weight:0.70 lbs.
Customer Reviews
1 rating
A BluePrint to Customer Service!
Published by Thriftbooks.com User , 17 years ago
If you're in business or customer service and have clients you truly care about, you simply have to read this book! Zero client turnover is the goal and this book points the way to constant improvement and a passion to deliver extraordinary service at all levels. It offers a proactive campaign to meeting needs and is an awesome tool. I not only recommend it but would roll it out company wide. Every job function can gain from its insight.
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