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Paperback When Talk Works: Profiles of Mediators Book

ISBN: 0787910902

ISBN13: 9780787910907

When Talk Works: Profiles of Mediators

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Format: Paperback

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Book Overview

An intimate look at how twelve mediators achieve extraordinary results.

At last, Deborah Kolb's collection of interview-based profiles of mediators at work is available in paperback. Written in the style of the New Yorker, the book consists of twelve personal and compelling stories of successful mediators for all areas of our society. Kolb reveals who they are and what techniques they use to achieve results.

"The best examination...

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