Waymish: Why Are You Making It So Hard for me to give you my money?
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Book Overview
WAYMISH is an acronym for: Why Are You Making It So Hard...for Me to give You my Money? It represents all the slights and indifferences made by employees and organizations that lead customers to believe that you don't really want their business. Things like not listening to what the customer is saying, putting policies ahead of common sense, not attempting to resolve complaints, etc.
Can you afford to create unhappy customers that take...
Format:Paperback
Language:English
ISBN:0967324505
ISBN13:9780967324500
Release Date:April 2012
Publisher:Waymish
Length:222 Pages
Weight:0.73 lbs.
Dimensions:0.5" x 6.0" x 9.0"
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