Values-based Service for Sustainable Business: Lessons from IKEA
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The role of values in developing and managing service companies has been under researched in the existing literature - until now. This book analyzes a large organization (IKEA) as a basis for values based service for sustainable business. The authors provide an overview of the history of IKEA and the social and environmental perspectives that have acted as driving forces for creating economic value. They go on to develop values-based service...
Format:Paperback
Language:English
ISBN:0415620392
ISBN13:9780415620390
Release Date:December 2008
Publisher:Routledge
Length:142 Pages
Weight:0.38 lbs.
Dimensions:0.3" x 5.5" x 8.5"
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