Trying Hard Is Not Good Enough 10th Anniversary Edition: How to Produce Measurable Improvements for Customers and Communities
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Book Overview
This is the 10th Anniversary Edition of Mark Friedman's acclaimed book about Results-Based Accountability (RBA) also known in parts of the UK as Outcomes-Based Accountability (OBA). This is a "how to" book for government and nonprofit agencies working at the city, county, state, and national levels to improve community quality of life and the performance of program services. RBA is a common sense approach that replaces all the overly-complex and jargon-laden...
Format:Paperback
Language:English
ISBN:1516971620
ISBN13:9781516971626
Release Date:September 2015
Publisher:CreateSpace Independent Publishing Platform
Length:202 Pages
Weight:0.93 lbs.
Dimensions:9.5" x 0.5" x 7.3"
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