Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience

by Charles Kenney

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For decades, the manufacturing industry has employed the Toyota Production System -- the most powerful production method in the world -- to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compelling vision to become The Quality Leader and to fulfill that vision, adopted the Toyota Production...

Format:Hardcover

Language:English

ISBN:1563273756

ISBN13:9781563273759

Release Date:November 2010

Publisher:Productivity Press

Length:248 Pages

Weight:1.06 lbs.

Dimensions:0.7" x 6.2" x 9.1"

Related Subjects

Administration & Medicine Economics Administration & Policy Business Business & Finance Business & Investing Economics Health Care Delivery Hospital Administration Industrial Relations Industries & Professions Management Management & Leadership Medical Medical Books Quality Control

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Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience

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