Quality and Performance Excellence: Management, Organization, and Strategy
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Book Overview
Not long ago total quality was just a buzzword. Today, Total Quality is an integral component of management success in today's complex business environment. This text presents an overview of the key... This description may be from another edition of this product.
Format:Paperback
Language:English
ISBN:0324381328
ISBN13:9780324381320
Release Date:March 2007
Publisher:South Western Educational Publishing
Length:512 Pages
Weight:1.75 lbs.
Dimensions:0.7" x 7.4" x 9.3"
Customer Reviews
1 rating
More than just quality
Published by Thriftbooks.com User , 17 years ago
Best book on Quality Management, Ever. I have had three quality classes with quite a few books on quality. None of them stands out as this one. What this book has to offer goes beyond classroom learning. It provides great information, knowledge, and tools that you will need in improving your ability to run a better business. I have literarly applied the concept and tools at the work place; it WORKS!
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