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Paperback TQM: Text with Cases Book

ISBN: 0750639520

ISBN13: 9780750639521

TQM: Text with Cases

- Includes real life case studies to support and illustrate key points in the text- Includes new material on Six Sigma, the Excellence Model, and ISO 9000-2000- Contains new material on the latest... This description may be from another edition of this product.

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Format: Paperback

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