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Hardcover Total Quality Control: Engineering and Management: the Technical and Managerial Field for Improving Product Quality, Including Its Reliability, and Book
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ISBN: 0070203520

ISBN13: 9780070203525

Total Quality Control: Engineering and Management: the Technical and Managerial Field for Improving Product Quality, Including Its Reliability, and

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Format: Hardcover

Condition: Acceptable

$8.89
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Business Business & Investing Economics

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A landmark in the history of the theory of quality

Published by Thriftbooks.com User , 17 years ago
This is one of the key works that led to the popularity of "Total Quality Management" (TQM). TQM eventually became unfashionable as "quality" consultants watered it down to a mindless collection of bureaucratic "best practices" but in Feigenbaum, you see the critical thinking, multidimensionality, and detailed modeling and mathematics that gave TQM its early credibility.
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