"By its very design, a troubleshooting guide is intended to create ease of use, to build both competence and confidence of the user. That is our goal in selecting this format. The spare design compels us to think and to pare down our language to the bare essentials. It requires the practical." The 1970's VW Beetle Owner's Manual found in the glove compartment of every "bug" gave drivers security in...
--Lester Laminack and Reba Wadsworth