The Well: The Epic History of the First Online Community

It's a quick read, but it tells a long story. The Well is one of the earliest and longest-running online communities, and I've been a member for more than 10 years. Hafner's writing reads like much of the writing in the Well: personal, insightful, and very human. She looks at the evolution of the business, as well as some of the highlights -- and low points -- of the relationships among members. Even the darkest of days and most difficult situations is addressed with grace and empathy. Of interest to members, online historians, and community organizations everywhere. An important chapter in the development of the Net!

I finished the book with a sad, sober feeling. Yes, the word "death" absolutely belongs in the title. The book is about life and death. It's one of those little books that appears to be about something concrete and specific, and is in fact evocative of much deeper issues. I was reminded of what I experienced as the sometimes toxic atmosphere on The Well by the posts in the book, and by the accounts of some of the principal players. As well as the beatific spirits who made the whole thing run behind the scenes. The influence of the Farm -- that was new to me -- but it explains a lot.Will people realize that this is an emotional story, a sad sobering story of dreams fulfilled, frustrated, and failed? That is what got me about it. It contains more pathos than many novels whose goal is to move readers. Going in, I took the subtitle as ironic, like the "Fear and Loathing" title of the gonzo journalist Hunter Thompson, but it is literal and straight. The very first page sets the tone and the book is true to that. The Well wasn't my way to the Internet, but the 17-year arc of the story made me feel my mortality.

This is a terrific book. I appreciate that Katie Hafner understands her strength to be narrative. Limiting the focus of her narrative to the lives of a few of the core founders and early pioneers of the Well allows her to reach the sort of depth I recall experiencing there when I was a "Well being" for a time in the late eighties. I mostly hung out in the Parenting conference, because I was the father of teenage children and our family seemed to reel from one crisis to another during those years. The support and love I found there was extraordinary, and I have found it nowhere else since, except within my own dear family. Hafner succeeds remarkably in capturing the intangible essence of the Well, the special human warmth that no one could have predicted or planned ... and no one has succeeded in duplicating since.Hafner also deals with the core issue of community, an issue central to the Well's success, and possibly central to it's eventual - what? - transformation. I was about to say, "dissolution," but an incarnation of some sort of Well lives on at Salon.com. The early Well, the one I knew, was a pioneering online community, before that phrase became today's buzzword meaning little more than a chat room. The online community was the core of a larger, real-life, flesh-and-blood community, in which people truly lived and loved and became sick and got well, and sometimes died.Everyone who hungers for community - and that means everyone awake to the grief of modern life - should read this book. Most of us understand true community by its absence. My most vivid and unexpected realization about the meaning of community occurred many years ago, when our children were still little. We lived for a time in an Eichler suburb in Mountain View, California. Each house on our block was surrounded by a high fence. After some months of living there, we hadn't met a single neighbor. I was out mowing the lawn one sunny Saturday morning, with no one in sight, and I suddenly understood in a way I never had before that our commercial culture has a vested interest in the destruction of community. Without community, each of us becomes a consuming atom, each with our own lawnmower, each with our own set of tools, each with our own copy of every trinket. In a true community we would be sharing tools and sharing labor. GNP is maximized by eroding community. Our commercial culture has a vested interest in the destruction of community. And conversely, true community subverts this culture.It's because of this paradoxical dynamic that the Well - to the extent that it *was* a true community - could not retain its character while evolving as a commercial enterprise. This is part of the story.Read this book. Let it provoke you to examine the role of community in your own life.

Katie is a wonderful writer full of inspirational sparks. If anyone can write without leaving a trace of writing, she would be that person. I remember being struck dumb after spotting her cover story about the WELL in Wired, which served as the ground for this book. It's such an astonishing and compelling story. As a guest professor in Berkeley, she has led me into a new world, through the WELL. The Well is probably the most influential online community in the world and a pool for talents, weird but wonderful. Want to know the secret of it? Well? This book would be it. (I would also recommend Katie's articles in New York Times, which are just wonderful as normal.)

First, I should note that I'm a long-time Well member (albeit mostly as an observer, not an active participant) which may color my perceptions. Nevertheless, I tried to read this more-or-less objectively, as a book I might give to friends that would convey exactly why it is that I am a member.Well, it passes that test easily: in its relatively brief length, "The Well" succinctly and sensitively chronicles the odd birth, growing pains, and interpersonal dynamics that make The Well the unique online community that it is.I'm buying copies for my ex-girlfriend, who complained that I spent too much time at the computer, and for a friend who, years ago, acidly commented, "Why that's amazing, you've gone a whole thirty minutes without mentioning The Well!"Maybe this book can explain the things I couldn't. Highly recomended for those who want to understand the possiblities of virtual communities.