The Unwritten Rules of the Game
What drives day-to-day behaviour in an organization? The author proposes that the silent engines are not official policies but unwritten rules and that deciphering those rules is a vital step in managing change because the process reveals why people are simply unwilling to alter their behaviour.
Format:Hardcover
Language:English
ISBN:0070570752
ISBN13:9780070570757
Release Date:November 1994
Publisher:McGraw-Hill Companies
Length:244 Pages
Weight:0.95 lbs.
Dimensions:1.0" x 5.3" x 9.3"
Customer Reviews
1 rating
Usefull theory, fairly slow explanation
Published by Thriftbooks.com User , 27 years ago
I very much liked the book, mostly because it lead me into a "new world", the world of the unwritten rules (and our behaviour based on them). I think the theory helps me get insight in every day life and the management of change. I do think I will be a more effective change manager when using the "unwritten rules approach". I now try to use it in my projects.
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