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Computers & Technology Books > E-Commerce Books
Hardcover The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World Book
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ISBN: 1422173356

The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World

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Format: Hardcover

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Book Overview

In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company's future: "Would you recommend us to a friend?" By asking customers... This description may be from another edition of this product.

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Business Business & Investing Customer Relations Economics Industries & Professions Leadership Management Management & Leadership Processes & Infrastructure

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