When something at work isn't going smoothly, managers struggle with what part of the problem to tackle first. Do they start with cost reduction? Or should they go for process improvements first? The authors--who have helped hundreds of companies and individuals change and improve--say spend time and money adjusting the systems in which people operate, rather than targeting people and their performance directly. The authors show that it's in fact possible to change everything at once--with a focus on making such transformations permanent and repeatable.
Brand-new Introduction written for the paperback edition Filled with illustrative examples from Northrup Grumman, BHP-Billiton, Reebok, Harvard Business School, and many others Two experts in the field show how to make major transformations happenThe book outlines a process for engaging all employees to buy-in to an improved vision of an organization's new and improved future.
One of the things I've always wondered about Management Consultants is "What do they actually do?" Or, to put it another way, "How much difference can they really make, or is it all just a bunch of hot air?" This book certainly gives some dramatic real-life examples of radical shifts that the authors caused in companies that they advised. Shifts that went way beyond any normal conception of what we would expect to be possible...
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In his comments in the "Editor's Note" section that precedes the Introduction, Warren Bennis acknowledges that he was fascinated by Zaffron and Logan's "gutsy aspiration to integrate an interdisciplinary slew of disciplines as disparate as brain science, linguistics, organizational theory, and complex adaptive systems with a few fundamental laws of human and organization behavior that could lead to palpable and profound change...
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In an age where conversations have become a commodity, a good book on the relationship between organizational performance and language is a must-read; and The Three Laws of Performance doesn't disappoint. I was interested to see how the authors would handle the issue of generative language, language that's used to create rather than just describe. I was pleasantly surprised. Not only did the authors do a great job of...
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The Three Laws of Performance could not come at a better time. Unless you have been living underground cut off from communication with the outside world, you must know that the world is facing unprecedented challenges. From the economy to the environment to global terrorism, the future doesn't look pretty. In fact it looks down right depressing. While the authors of the book may not have intended it, the ideas in...
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