Until now, no textbook on TQ has emerged that was written specifically for the healthcare industry. The Textbook of TQ in Healthcare is the first true text prepared by healthcare professionals for healthcare professionals. It provides a discussion of the tools, techniques and principles of TQ. Academic programs will find this text very useful for courses in TQ, quality management, general and strategic management and leadership.The Textbook is also...
The Textbook of Total Quality in Health Care attempts to summarize in an introductory didactic format the state of the "total quality" (TQ) movement in today's health care industry. The target audience is "TQ and health care professionals and students in management, clinical, and support services." Although the editors present their work as a "textbook," it is actually a reader, comprising articles--some original and some...
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