The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
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Book Overview
Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service. The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in...
Format:Paperback
Language:English
ISBN:0692842004
ISBN13:9780692842003
Release Date:March 2017
Publisher:Toister Performance Solutions
Length:190 Pages
Weight:0.70 lbs.
Dimensions:0.4" x 6.0" x 9.0"
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