The Service Advantage: How to Identify and Fulfill Customer Needs

by Karl Albrecht and Lawrence J. Bradford

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Format:Hardcover

Language:English

ISBN:1556232470

ISBN13:9781556232473

Release Date:January 1989

Publisher:McGraw-Hill Professional Publishing

Length:240 Pages

Weight:1.13 lbs.

Dimensions:1.1" x 6.7" x 9.3"

Related Subjects

Business Business & Investing

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The Service Advantage: How to Identify and Fulfill Customer Needs

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