"If you were to squeeze my head, attempting to extract all of the knowledge and experience I've gained over the last fifteen years in the world of restaurants - the good, the bad & the humorous - it's all right here. There's nothing I know to be more true about the hospitality industry and it's all articulated in the pages of this book..." - CHRIS HILLI wrote this book for every restaurant that's trying to do the right thing, and for the workers who...