The Management of Conflict: Interpretations and Interests in Comparative Perspective

I had the honor of studying with Professor Ross. There are few better in the country. That being said, you still have a chance to be exposed to this man's genius. While you won't have the chance to discuss baseball or sitcoms with him, you can get something more valuable, his academic insights.This is one of the few college texts that sits on my shelf today. This book, battered, highlighted, and often consulted, changed my worldview.I can't tell you how many times this book has helped me in day to day life, to diffuse potential conflict. Of course, it's intentions and purpose are much larger than everyday life, but that is where the lessons linger for me.The book covers the literature of conflict management studies quite well and the case studies that go with it. It is insightful and potentially outlook altering. You'll quote it in more papers than you can even imagine. Even if you aren't a student, this is a worthy read.