This book shows how a good schmooze can be turned to social benefit, without the humiliation of "sucking up" or the hypocrisy of the "the hard sell."
The good schmooze is talk about life itself: the good, the bad, and the ugly--a heartfelt interaction with others--chatting, not "chatting up." The Lost Art of the Good Schmooze: Building Rapport and Defusing Conflict in Everyday and Public Talk is about what to say, when to say...
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