The ISO 9000 Book: A Global Competitor's Guide to Compliance and Certification

An attempt to demystify the ISO 9000 standard and the process of complying with it. Firsthand experience in the certification process allows the authors to clarify what is required in each step of the certification process. In clear, nontechnical terms, the book lays out: the interpretation of the standard for your organization, determination of the cost and length of time required, indentification of and focus on the quality assurance areas that are the subject of rigorous auditing, and gauging your organization's readiness. Of particular use are the sections on part by part analysis of what the standards really mean and the checklist for the determination of whether or not your company is ready for ISO certification.