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Hardcover The Ism Method Version 3 Book

ISBN: 011708106X

ISBN13: 9780117081062

The Ism Method Version 3

This book describes a revolutionary approach on how to successfully implement IT service management (ITSM) in an easier, faster, cheaper, and especially more effective way. In the book, the lessons of 30 years are used to put an end to the chaos and complexity of ineffective ITSM projects. Based on simple paradigms, a single and compact solution is described for the integrated service management with People, Process and Product. This is not achieved...

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Format: Hardcover

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