The Human Touch: Personal Skills for Professional Success
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All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching...
Format:Paperback
Language:English
ISBN:B072HTC368
ISBN13:9781906124915
Release Date:December 2012
Publisher:BCS, the Chartered Institute for IT
Length:256 Pages
Weight:0.62 lbs.
Dimensions:0.5" x 6.7" x 9.6"
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