This book gives a lot of solid background on the subject of organizational communication. For example several well known writers and their theories are presented in a readable format. This is supplemented with interview boxes with prominent leaders of organizations. Chapters include topics such as conflict management, work quality, and evaluation of employees. Documentation is strong throughout the book. Citations are clearly identified and can be pursued further by interested readers. The charts and graphics make for an effective visual appeal. The authors are to be commended for providing an informative, easy to read overview of the field of organizational communication.
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