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Paperback The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets Book

ISBN: 1590794893

ISBN13: 9781590794890

The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets

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Book Overview

Success in today's rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company's president and COO Herve Humler.

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