The Health Care Manager's Guide to Continuous Quality Improvement

by Clara Jean Ersoz and Wendy Leebov

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Designed for department directors, physician chiefs, product and service line managers, improvement team leaders and facilitators, administrators, and trainers, this book is a practical guide to managing for continuous improvement in clinical and service processes. Part I lays out the concept of continuous quality improvement, the customer-driven management model and an exploration of the manager's role in quality improvement. Part II explores customer-driven...

Format:Paperback

Language:English

ISBN:0595283667

ISBN13:9780595283668

Release Date:June 2003

Publisher:iUniverse

Length:236 Pages

Weight:1.35 lbs.

Dimensions:0.6" x 8.2" x 11.0"

Related Subjects

Administration & Medicine Economics Administration & Policy Education & Reference Education & Training Health Care Delivery Hospital Administration Medical Medical Books Medicine Medicine & Health Sciences Practice Management & Reimbursement Reference

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The Health Care Manager's Guide to Continuous Quality Improvement

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