The Gold Standard: Giving Your Customers What They Didn't Know They Wanted

by Colin Cowie

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Book Overview

Learn how to cultivate the most incredible customer experiences on earth through this essential guide by Colin Cowie, distinguished purveyor of unforgettable "wow" events for the world's most demanding clients.

If you're searching for ways to ensure your customers walk away from your company with a smile on their face and a plan to return, you found it. And any business organization can adapt the tools and techniques in this...

Format:Hardcover

Language:English

ISBN:1400224004

ISBN13:9781400224005

Release Date:September 2021

Publisher:HarperCollins Leadership

Length:288 Pages

Weight:0.90 lbs.

Dimensions:1.0" x 6.0" x 9.1"

Related Subjects

Business Business & Investing

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The Gold Standard: Giving Your Customers What They Didn't Know They Wanted

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