Lisa Steinberg. Elisa Izquierdo. Lance Helms. These are just a few of the names drawn from recent headlines, revealing cases of horrendous child abuse and neglect. Such cases have led to a crisis of confidence in the current child protective services (CPS) system, and to frequent calls for reform.The public is right to be concerned, shows Jane Waldfogel, but many perceptions of the CPS system and the problems it is designed to alleviate are inaccurate...