How good is a thirty percent success rate? If you were a professional golfer and won thirty percent of the time, you would be the best golfer in history. If you were an airplane pilot with a thirty percent success rate, you'd be dead. Business cannot afford thirty percent success with improvement efforts but that's what it's stuck with. Billions of dollars are wasted nationally and countless employees are frustrated. This situation hasn't changed in a hundred years. Author Bob Brown, a certified Lean Thinking leader, attacks this problem the same way astrophysicists understand the workings of the universe. Assuming there is a reason for the abysmal results of change management, especially with Lean Thinking initiatives, he postulated Lean Thinking dark matter and dark energy, identifies what it is, and provides concrete solutions for every organization.
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