The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World
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Book Overview
In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating...
Format:Hardcover
Language:English
ISBN:162634129X
ISBN13:9781626341296
Release Date:January 2015
Publisher:Greenleaf Book Group Press
Length:200 Pages
Weight:0.84 lbs.
Dimensions:0.8" x 5.8" x 8.3"
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