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Hardcover The Customer Revolution in Healthcare: Delivering Kinder, Smarter, Affordable Care for All Book

ISBN: 1260455572

ISBN13: 9781260455571

The Customer Revolution in Healthcare: Delivering Kinder, Smarter, Affordable Care for All

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Book Overview

Customer-centric, market-driven solutions for fixing America's broken healthcare system--from one of the industry's most innovative thought leaders.

Healthcare accounts for nearly a fifth of the U.S. economy. Everyone agrees that the current system is broken and in desperate need of repair. It should cost less, tackle chronic disease, and promote health. It requires a massive shift in resources from acute services to better...

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