The Customer Management Scorecard: Managing CRM for Profit

by Merlin Stone, Bryan Foss, Merlin Stone, et al.

No Customer Reviews

This volume documents the results of global research on customer management (CM) funded by QCi, IBM and OgilvyOne. It is based on the diagnostic tool developed by QCi, the Customer Management... This description may be from another edition of this product.

Format:Hardcover

Language:English

ISBN:0749438959

ISBN13:9780749438951

Release Date:January 2003

Publisher:Kogan Page

Length:428 Pages

Weight:2.49 lbs.

Dimensions:1.2" x 7.7" x 9.8"

Related Subjects

Business Business & Investing Economics

Customer Reviews

0 rating

Write a review

ThriftBooks sells millions of used books at the lowest everyday prices. We personally assess every book's quality and offer rare, out-of-print treasures. We deliver the joy of reading in recyclable packaging with free standard shipping on US orders over $15. ThriftBooks.com. Read more. Spend less.

Copyright © 2024 Thriftbooks.com Terms of Use | Privacy Policy | Do Not Sell/Share My Personal Information | Cookie Policy | Cookie Preferences | Accessibility Statement
ThriftBooks^® and the ThriftBooks^® logo are registered trademarks of Thrift Books Global, LLC

The Customer Management Scorecard: Managing CRM for Profit

Recommended

Customer Reviews

Popular Categories

Website

My Account

Partnerships

Quick Help

About Us

Follow Us