The Consummate Communicator: Discovering the Art and Science of What to Say
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Good communications skills are much more than common sense. They involve specific skills that anyone can learn and practice. This book will help you unlock the real secret of success in your business and personal life: learning how to become a consummate communicator. Author Rich Gallagher is a former customer service executive, practicing psychotherapist, and a #1 bestselling customer service author with a track record of dramatically "turning around"...
Format:Paperback
Language:English
ISBN:1481083783
ISBN13:9781481083782
Release Date:November 2012
Publisher:Createspace Independent Publishing Platform
Length:188 Pages
Weight:0.57 lbs.
Dimensions:0.4" x 6.0" x 9.0"
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