The Consultative Approach: Partnering for Results!

The book focuses on working with clients - any one with whom you work. Discusses partnering with others, and building trust and commitment. Covers the skills and techniques that make up the consultative approach, managing interpersonal relations with clients, and considers several types of partnering roles. Includes a glossary, resources and references. Our review finds that this is an informative book that offers considerable value to anyone working in an organization. Recommended.

It's really refreshing to read a "business" book in language that speaks in a balanced way to both the practicality of tools AND the more conceptual threads that weave the tools together. But then, this book is all about balance, and how we can begin to create balance in the workplace for our clients (and ourselves!).

This book offers great tips and ideas for all professions who want to provide fabulous service and be more of a business partner