The Complete E-Commerce Guide Book

Many people are still making money online using the techniques put forward in this book. This kind of comprehensive approach helped us to weather the dot.com crisis. I highly recommend this excellent guide to anyone who is interested in doing business on the web. A terrific reference and idea-generator!

The Complete E-commerce Book is the best intro to going into e-commerce I've seen yet. It explains in understandable terms the complexities of starting your own website. I am a technical person who has experience with servers yet Janice Reynolds' book put many loose bits and pieces together so I understood them better. I was finally able to write a hadware and software checklist to build my own web server. If anyone has tried to get educated in e-business by going to Microsoft, Sun, IBM, etc. websites, you only see the marketing gobbyldegook that tells you little or nothing about how their products can specifically put you in business. Ms. Reynolds' book puts all the hardware and software into perspective. AND... if you can't do the technical thing, she tells you how to use Internet storefront vendors that will do the same thing for your business. This is my e-commerce reference from now on. Buy it!

This book provides an introduction to the various technical and business aspects of e-commerce for the business executive. The author delves into some of the more technical aspects, such as how a company can connect its databases to off-the-shelf e-commerce software and describes what a server does and give an overview of the features of the top-selling server software. She also summarizes the possibilities of electronic payments and how they work, as well as the kinds of security that are needed in various parts of an e-commerce network and why. The final chapters in the book provide an in-depth look at marketing, order processing and fulfillment and customer service. Readers without a great deal of technical expertise should have no trouble understanding it as the author focuses on the details in a way that delivers concise, cohesive, and coherent ideas to the layperson. Although you might find a better book, this book does have an extensive glossary and good directory of Web resources. All in all, I highly recommend making this book as an addition to your reference library!

If you have any thoughts of starting your own Web-based Business, this is the book for you. It will guide you from start to finish with an amazing amount of valuable information on every page. Whether you consider yourself an expert or an absolute beginner, you will learn all there is to know about E-Commerce. The text, graphics and layout are clear and concise. There is no doubt this book will become a trusted companion for many a Web-site entrepreneur.

Excellent book! I consult in the area of Internet/Technology start-up development and marketing from the heart of Silicon Valley for clients world wide and read this well written book to glean a deeper insight into the internal workings from a deeper technology perspective (for the nuts and bolts), than what I am usually exposed to and was very pleased by both the material coverage and presentation. I simply do not have much time to read but I took the time to read this important book over a few nights as it directly relates to being successful on the net. Few books I have read have had more direct impact on my overall understanding of a topic.Unlike most books in this particular space that I have skimmed/read, this book is not dry or long-winded. The coverage length of each topic is in relation to its importance and is wide enough to give you the connections between the subtopics to make sense of e-commerce. I have spent many hours looking for a book that covered this topic without taking either the "Dummy" or "Idiot" attitude on the low-end or the boring academic text on the high-end.This book exceeded my expectations and I would suggest it to industry professional and first-time netrepreneur alike. In my opinion, this is the "Best of Breed" book and plan on suggesting its reading in an intern program I am leading at a well-known Silicon Valley business school. If I could only have one book on the topic of e-commerce - this would be it. Good work!