The Competency Casebook

As written by D. Dubois (editor) "the purpose of this book is to make available to readers information about twelve comprehensive case studies of competency-based performance enhancement practices in organization settings. The case studies provide a comprehensive snapshot of how a variety of organization practitioners have embarked upon the journey destined to help their organizations achieve strategic objectives through enhanced human competence. The organizations represented in the cases represent profit and not-for-profit organizations from the services and product development sectors.""The Competency Case Book / Twelve Studies in Competency-Based Performance Improvement" presents :1. Competency-Based Curriculum Design in Technical Skill Training. This case describes the analysis, design, development, and implementation of a large-scale technical skills training program in a petrochemical company.2. Competency Modeling at Motorola.3. Identifying and Rewarding Competence. This case describes how the NIMA of the U.S. Defence Department addressed the need to facilitate change by taking a competency-based approach to human resources practices.4. Creating a Competency-Based Integrated Human Resources System for Prudential HealthCare Group-Western Operations. This case describes integrated HR system implementations.5. A Competency Model for Human Resources.6. A Competency-Based Intervention for Supervisors in a Public Human Services Agency.7. A New Model of Leadership: Developing and Implementing a Competency Model and an Integrated Human Resources System for First-Line Leaders at Motorola Semicoductor for Products Sector.8. A Competecy-Based Approach to Training Delivery: The American Express Experience.9. Competecy-Based Culture Change. This case describes how a global pharmaceutical corporation, used a competency-based approach to build a development culture across the North America zone of responsibility.10. Applying Competency-Based Selection and Training to Reengineering. The American Express case.11. A Useful Approach to Facilitating Individual Adjustment to Organizational Change. Case study from Holland College, Prince Edward Island, Canada.12. Moving Competencies "Off the Page" and Into People. This case describes how the HR Department of the Bank of Montreal developed a competency model for the role of HR Manager.I highly recommend this invaluable study to all HR professionals and practitioners.