The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions

Name: The Call Center Dictionary
Item: The Call Center Dictionary
Rating: 5
Author: Thriftbooks.com User

by Madeline Bodin and Keith Dawson

Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,

Format:Paperback

Language:English

ISBN:1578200954

ISBN13:9781578200955

Release Date:March 2002

Publisher:CRC Press

Length:232 Pages

Weight:1.10 lbs.

Dimensions:0.6" x 6.0" x 9.0"

Related Subjects

Business Business & Investing Economics

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The Call Center Dictionary

Published by Thriftbooks.com User , 23 years ago

El uso del diccionario es con fines de ampliar mis conocimientos de centrales telefonicas para optener un mayor rendimiento academico en el desarrollo de mi ptoyecto de tesis de grado para optar al titulo de Ingenieria de sistemas.

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The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions

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