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Paperback The Bottom Line: Determining and Communicating the Value of the Special Library Book

ISBN: 1591580048

ISBN13: 9781591580041

The Bottom Line: Determining and Communicating the Value of the Special Library

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Format: Paperback

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Book Overview

Facing budget and personnel cuts, special librarians increasingly need to justify the cost of library operations--often even the library's existence. Expert Joseph Matthews illustrates how to evaluate library services and successfully communicate the library's value to upper management.

Describing how value is added and how it can best be measured, Matthews explains different types of evaluations (models, implications, and methods) and a...

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