The Art and Skill of Dealing with People: How to Make Human Motivation Work for You on the Job

Dealing with a mulitude of personalities, politics and conflicts can be a daunting task on top of just trying to fullfill the requirements of a job. This book breaks down the causes of on-the-job conflict to manageable simplicity by categorizing co-workers and managers into 4 motivational types - the lone ranger, the sharpshooter, the professor and cheerleader; as well as defining their basic approaches to their work. The author then addresses various conflict resolution scenerios in which you may find yourself with these different types of people. I found this to be a very useful book based on a simple premise: Attitude is everything when you want to do any job successfully, whether you are part of a team or a manager. Some scenerios were also applicable to parenting school-aged children and helping them to improve academically. I liked the lean & careful organization of this book - the fundamental message is very straightforward stuff without a lot of fluff! Also recommend Dale Carnegie's "How to Win Friends and Influence People."

Keep on your desk, open & read a bit a day. A huge supply of quality concepts. [email protected]