The Airbnb Way: 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging

by Joseph Michelli and Joseph A Michelli

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New from bestselling author Joseph Michelli!

How Airbnb has disrupted the hospitality industry for unparalleled success--critical lessons that apply to any 21st Century business

No one understands better than Joseph Michelli how businesses create and leverage world-class customer experiences. Over the past decade, Michelli has guided businesses in human experience transformation and revealed how Starbucks, Zappos,...

Format:Hardcover

Language:English

ISBN:1260455440

ISBN13:9781260455441

Release Date:October 2019

Publisher:McGraw-Hill Companies

Length:336 Pages

Weight:1.32 lbs.

Dimensions:1.3" x 5.9" x 9.1"

Related Subjects

Business Business & Investing Economics

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The Airbnb Way: 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging

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