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Hardcover The Airbnb Way: 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging Book
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ISBN: 1260455440

ISBN13: 9781260455441

The Airbnb Way: 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging

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Format: Hardcover

Condition: Very Good

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Book Overview

New from bestselling author Joseph Michelli!

How Airbnb has disrupted the hospitality industry for unparalleled success--critical lessons that apply to any 21st Century business

No one understands better than Joseph Michelli how businesses create and leverage world-class customer experiences. Over the past decade, Michelli has guided businesses in human experience transformation and revealed how Starbucks, Zappos,...

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