The ABCs of Evaluation: Timeless Techniques for Program and Project Managers

The book came to me in excellent condition. I was very pleased with the quality.

You can't avoid evaluations. Whether you're in education, business or nonprofit management, your supervisor will eventually order an evaluation to determine the viability of your program. Many people find evaluations unpleasant and intimidating, but, as John Boulmetis and Phyllis Dutwin show, they don't have to be. The authors demystify the process by carefully explaining its principles, philosophy and techniques. End-of-chapter exercises and numerous examples make evaluation and analysis accessible to any business reader. Appendices provide a tutorial on data analysis, and samples of a final report and an evaluation contract. We recommend this book to professionals who have little experience with evaluation, although even seasoned veterans will find the material useful.