Telco Billing and some good info on Customer Resource Management
Published by Thriftbooks.com User , 18 years ago
I don't usually review books. However, this book is,so far, the best book I've encountered on the telco billing process. As a telecom director for a well respected telco provider, I've seen quite a few books on the subject. This one is different. The book covers it all and the knowledge of the author is nothing less than unbelievable. All aspects are covered, from usage to rating. From product management to account managmenet. From billing events to bill formating. If you need to know more about the telecom business in general this book is an excellent start to evoloving your understanding of the business.
Enjoyed it.
Published by Thriftbooks.com User , 18 years ago
I understand why this is one of the top selling books on telecommunications. As someone relatively new to the industry, the book helped me with understanding the business. It would make a good training manual for anyone needing to understand telecom. I really enjoyed it!
******************5 STARS************************
Published by Thriftbooks.com User , 18 years ago
I generally don't review books but a book so comprehensive on this difficult subject is extremely hard to locate. This book is an excellent reference for Telecommunications Billing. The information on infrastructure and technological concepts are very informative. The book was very easy to read and I found it more useful than any other book I could find on the subject. If you need information about telecom billing, telecom business processes, this is the book for you!!. Excellent!!!
Enjoyed this one.
Published by Thriftbooks.com User , 18 years ago
As someone relatively new to telecom, I found this book to help me a great deal. I work in the billing department at the phone company and this book has been very helpful. It has helped me understand the operational support systems in place today and the newer technologies. I'm glad I picked this one up.
Telecom Billing Bible Review
Published by Thriftbooks.com User , 18 years ago
this book is the holy grail of telecom billing one which i missed when I lead the IT team at one of the largest data centers in Venezuela. Now as a PM and Sales engineer on the worlds leading telecom VAS many things that I have been able to appreciate the shortest path that this book provides. Cheers to the great work in putting so much together in this great book. Anirudha Sharma Sales Engineer-Comverse-Protokol GIT C.A Venezuela
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