In a book that is easy to read and straight to the point, Ruby Radford has created a tool that is user friendly. If you are already in the teaching profession or are desirous of entering the profession, this book is a must read. The book begins with a visit to a five- star restaurant, where the diner is the recipient of "special planning" designed to positively impact the dinning experience-long before the food is served. Using the idea of "special...