Tales of Knock Your Socks Off Service
"The sixth book in the Knock Your Socks Off Service series tells tales (101 of them) of memorable customer service, customer service heroes, and service providers who have gone above and beyond for... This description may be from another edition of this product.
Format:Paperback
Language:English
ISBN:0814479715
ISBN13:9780814479711
Release Date:January 1997
Publisher:Amacom
Length:208 Pages
Weight:0.70 lbs.
Dimensions:0.6" x 6.0" x 9.0"
Customer Reviews
2 ratings
very helpful/great stories
Published by Thriftbooks.com User , 26 years ago
I agree. I'm in sales. The book is educational and entertaining. I heard about the contest too. All fans of Knock Your Socks Off Service should enter.
Entertaining and Educational
Published by Thriftbooks.com User , 26 years ago
Fabulous book. Great examples. Educational for all those in business as well as very entertaining. Heard that the authors are sponsoring an essay contest during June 1998 for all our good service experiences.
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